| FAQS |
| 1. Is tech support free? |
| Yes! |
| 2. What happens after I send in the order? |
| You will receive an email confirming your order shortly after sending the online order form. Then, within 1 hours, you will receive a second email with your registration name, code, and instructions to get started! |
| 3. I have paid but didn't get registration key, what to do? |
| Please email us at support@exeicon.com. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you. |
| 4. Is your online order form secure? |
| Yes, it is 100% secure. provide by PayPal.com. Use secure HTTP protocol to transmit data. |
| 5. Is Upgrading free? |
| Yes, totally free. |
| 6. How to uninstall this software? |
| Start->Control Panel->Add/Remove Program->Flash Screen Saver ( Remove only ). |
| 7. Can I add a Internet flash movie? |
| Yes, you can add the swf file URL. |
| 8. How many swf files can be added? |
| Trial version allows you to add 3 local swf files or URL. Full version supports 32 files or URLs at most. |
| 9. Can two flash movie be played at the same time? |
| Yes, 32 flash movies can be played at the same time. |
| 10. Can the screensaver plays flash movies over and over? |
| Yes, if you select "One by One" mode, all the movies will be played one by one and over and over. |
| 11. What's the different between trial version and full version. |
| Full version supports more movies; Trial version will show a notice banner when movies are playing. No other limitation on trial version. |
| 12. When screensaver is running, how to exit it? |
| You can set the wake up mode, such as Mouse Movement, Mouse clicking, Keystroke and so on. |
| 13. I do not want to here the sound of the flash movie when it is played by screensaver, ok? |
| Yes, you can select Mute mode. |
| 14. Which properties of the movies can be specified? |
| Following: Background Color; Quality; Scale Mode; Frames; Align Mode; Zoom; Duration of a movie playback; Size; |